Job Opportunities

Job Location: Olympia, Washington
Contact: jobs@washingtoncenter.org

The Position
Production Crew Overhire is hired on an ‘as-needed’ basis for staffing large productions at The Center. Overhire will be directed to numerous production opportunities on stage before, during and after a performance.

Applications
Kindly send materials, in MS Word or Adobe Acrobat format, to:
“The Washington Center Production Crew Overhire” in the subject line
c/o employment@washingtoncenter.org

Executive Assistant/ Office Manager
This position supports the administrative functions of the Washington Center for the Performing Arts,
including rental coordination, contract routing, box office treasurer, secretary of the board, hourly
payroll processing, document organization, and providing administrative support to the Executive
Director.
SUMMARY
Under the general supervision of the Executive Director, you will maintain the highest level of
professionalism and administrative readiness. You must be able to communicate clearly, respectfully,
and work cohesively with all employees at the Center in order to maintain our superior level of service.
You will provide the best in client services and work as an ambassador for the performing arts in our
community, realized through interaction with staff, donors, board members, volunteers, artistic partners, renters, ticket buyers, municipal representative, area businesses, etc….

DUTIES AND RESPONSIBILITIES:

Executive Assistant duties:
• Knowledge of record keeping and governance for non-profit organizations with a voluntary Board
• Assist the Executive Director with high-ranking administrative duties and projects as directed
• Schedule appointments and meetings
• Organizes various functions and meetings on behalf of the Executive Director
• Ability to hande sensitive and confidential correspondence and documents

Office Manager duties including, but not limited to:
• Filing, storage, archival of information, office supplies, office budget lines, and organization as it
relates to the smooth operation of the Center administrative office
• Greet visitors to the Center, answer the phone, distribute mail
• Execute all duties as theater rental coordinator, box office treasurer and secretary of the board.

Theater Rental Coordinator duties, including but not limited to:
• Work in coordination with Events and Operations for all on/offsite facility activity
• Respond to rental inquiries, manage the Center’s master calendar, initiate rental contracts
• Coordinate all key staff in rental process
• Track event attendance, distribute show reports and producer feedback, approve show settlements
• Run the Artistic Partner meetings in September, February, March, and others as needed.

Secretary for the Board duties, including but not limited to:
• Take clear, concise minutes of Board meetings
• Create monthly board packets to be emailed to Board Members
• Responsible for board meeting set up and lunches
• Responsible for board special events including board picnic, retreat, reception

Box Office Treasurer duties, including but not limited to:
• Prepare all event tills required by the box office and concessions
• Verify all tills turned in by others and prepare bank deposits
• Return all tills to specific denominations
• Function as a ticket seller as neededKnowledge, skills and abilities
• A positive attitude and a willingness to work as part of a team with staff and renters
• Ability to work independently and within a team on special projects
• Good people skills with experience collaborating in a multi-disciplinary, diverse, and dynamic team
• Superior interpersonal skills, ability to work constructively and interact with diverse constituents
• Demonstrated resourcefulness in setting priorities, proposing new ways of creating efficiencies

Position Type and Expected Hours of Work
This is a full-time (32-40 hours weekly), non-exempt position.
Regular hours Monday-Friday 9:00-5:00 pm with the occasional night or weekend.
Compensation. Minimum hourly rate starts at $20/ hr.
To apply: Please send a cover letter and application to employment@washingtoncenter.org
To learn more about the Washington Center for the Performing Arts, please visit:
About Us
Download the application here

Box Office Associate
The Box Office Associate provides outstanding customer service to all existing and potential
patrons as the first touch-point with The Washington Center for the Performing Arts. This
includes providing patrons with valuable information regarding upcoming productions and
events, as well as navigating ticketing systems to acquire and renew subscriptions and ticket
sales, while maintaining administrative excellence in terms of processes and procedures.
DUTIES AND RESPONSIBILITIES:

• Answer box office phone during business hours and assist patrons as needed
• Sell tickets to productions via phone calls, walk-ins, email, and ticket windo
•  Assist with working the box office shifts during performances
• Consult with patrons to process their season subscriptions
• Complete ticket exchanges and ticket reprints
• Be knowledgeable in the Center’s ticket policies, pricing, seating, and production content.
•  Process monthly payment plans
• Assist with season ticket printing and mailing.
  Box Office Associates will
• Perform all duties in accordance with established safety procedures
•  Abide by cash handling policies of the Center
• Be able to work a flexible schedule that may include weekends, nights and holidays
•  Make recommendations for improving the patron experience
•  Properly document sales transactions through company software
•  Be a polite and competent communicator
• Other duties as assigned
  Qualification, knowledge, and skills
•  Must be 18 years of age or older and have a high school diploma or equivalent
•  Must have access to reliable transportation.
•  Have basic mathematical skills, cash handling and record keeping knowledge,
•  Solid computer skills; ability to perform calmly under pressure.
• Basic reading and comprehension skills.
•  Ability to work a flexible schedule, including regular evening and weekend hours.
•  Ability to clearly communicate in person, over the phone, and in writing.
• Ability to work both as a part of a team and independently.
• Strong organizational skills including the ability to prioritize tasks
•  Top-notch customer service skills
• Ability to work in a fast-paced environment and solve problems
• Must have, or be willing to obtain, a valid CPR/First Responder Card and/or trainingPosition Type and Expected Hours of Work
  This is a part-time, non-exempt, non-regular position. Due to the nature of our business,
  many shifts will be weekend and evening hours, though daytime shifts are also available.
  Compensation. Minimum hourly rate starts at $13.69/ hr
  To apply: Please send a cover letter and application to employment@washingtoncenter.org
  To learn more about the Washington Center for the Performing Arts, please visit:
  About Us
  Download the application here.

Front of House Manager
The FOH Manager coordinates and oversees the smooth operation of all front-of-house activities at
assigned events.
SUMMARY
As an employee at The Washington Center for the Performing Arts, you will provide the best in customer
service and work as an ambassador for the performing arts in our community. You will be under the
general supervision of the Director of Event Services. This position is responsible for providing a smooth,
presentable, and safe environment through the setup, teardown, and the duration of the event. You will
maintain the highest level of professionalism and performance readiness by maintaining a business
casual or higher quality of dress. You must be able to work cohesively with all employees at the Center
in order to maintain our superior level of service.

Duties and Responsibilities:

Event Duties

•  FOH Managers are the lead staff member on duty for events. Box Office, volunteers, and
  additional Center staff should check in and report to the FOH Manager. They are the sole
  authority over event management and – in the event of an evacuation – the FOH Manager is
  responsible for implementing our evacuation plan in conjunction with Center staff, and
  department heads.
• FOH Managers are responsible for all life & safety matters occurring in front of the curtain, and
  work to maintain the physical safety and comfort of our audiences.
• FOH Managers are the primary contact for patrons, volunteers, event vendors, and “day of”
  event contacts for all events held at The Washington Center or other Center defined venues.
• FOH Managers coordinate all volunteer activity to ensure the smooth and efficient flow of
  people into and out of the theater, and are responsible for maintaining the reasonable
  enforcement of house rules, egress, and other facility requirements.
• FOH Managers, working with the Director of Event Services, are responsible for gathering and
  familiarizing themselves with the necessary information for advance show planning and
  preparation.
• Communicate with guests using a clear, enthusiastic tone and body language at all times.
  Patrons interacting with our team should feel appreciated and welcomed through your actions.
•  Distribute and collect, and balance tills and POS terminals for concessions and bar sales
  
  Front of House Managers Will
  
• Perform all duties in accordance with established safety procedures.
• Abide by cash handling policies of the Center.
• Be able to work a flexible schedule that may include weekends, nights and holidays.
•  Make recommendations for improving the patron experience.
• Properly document show and incident reports for record keeping purposes.
• Perform light custodial duties such as: cleaning restrooms, sweeping, mopping, changing out
  trash receptacles, and unclogging toilets/sinks.
• Be a confident and assertive communicator while maintaining a polite and professional
  demeanor.
• Maintain the security of the building, during and after performance.
• Other duties as assigned by the Director of Event Services
  Required qualification, knowledge, and skills
• Must be 18 years of age or older and have a high school diploma or equivalent.
• Must have reliable transportation.
• Have basic mathematical skills, cash handling and record keeping knowledge, and how to make
  change correctly.
• Basic reading skills & computer skills.
• Awareness of basic food handling and concessions sales.
• Must be physically able to lift and carry up to 50lbs, including:
• Stackable chairs (7 pounds each) and carry up a flight of stairs;
• Tables, chairs, couches, benches, etc.
•  Cases of bottled water.
• Ability to carry and climb ladders.
• Strong organizational skills including the ability to prioritize and delegate tasks and keep up with
  large amounts of detail.
• Top-notch customer service skills and the desire to ensure our patrons have the best experience
  possible.
• Ability to work in a fast-paced environment and solve problems in a quick and efficient manner.
•  Must have, or be willing to obtain, a valid CPR/First Responder Card and/or training.
• Must have, or be willing to obtain, a valid Food Handler’s Card and/or training.Position Type and Expected Hours of Work
  This is a part-time, non-exempt, non-regular position. Due to the nature of our business, most shifts will
  be weekend and evening hours, though daytime shifts are also available.
  To apply: Please send a cover letter and application to employment@washingtoncenter.org
  Compensation. Minimum hourly rate starts at $14/ hr.
  To learn more about the Washington Center for the Performing Arts, please visit:
  About Us
  Download the employment application here.

Marketing & Sales Director
The Washington Center for the Performing Arts is seeking a creative, energetic, results driven,
and experienced Marketing & Sales Director.
SUMMARY
The Marketing & Sales Director coordinates and manages all aspects of the Washington
Center’s efforts to successfully steward existing patrons, develop new audiences, and increase
community visibility to meet organizational goals. This position is responsible for planning and
implementing sales, marketing, and asset development programs by performing the duties
listed below personally or through staff or contractor oversight. This includes development and
implementation of ticket sales campaigns, advertising and media placements, promotional
activities, merchandising, media trades, and advertising sales, as well as management of all
press and public communications. The Marketing & Sales Director will be a results-oriented
individual that demonstrates a strong skill set and a passion for arts marketing, relationship
cultivation and stewardship, and employee management.

DUTIES AND RESPONSIBILITIES:

• Design, develop, and manage Washington Center ticket sales acquisition and renewal
strategies to meet annual ticket sales goals as well as all other public sales/promotional
campaigns for ticketed and participation-based events including season subscriptions, special
events, performances, and education programs.
• Develop and manage sales/marketing operating budgets and implement strategies to forecast
and achieve budget goals.
• Write, develop, edit, and design content for all public facing communication including: print
and electronic communication, website, social media, and main stage programs with keen
attention to details.
• Track results from campaigns and interpret data to inform stakeholders and future decisions.
• Oversee graphic designer(s) and marketing team to design, produce, and print all promotional
and communications materials.
• Manage all aspects of season program advertising, meeting projected revenue goals; includes
sold ads, traded ads, and sponsor ads.
• In coordination with Development Director, cultivate and manage relationships with
corporate sponsors and associated benefits.
• Identify areas of participation in or development of promotional events such as speaking
engagements or community events.
• Cultivate relationships with new and existing media partners, negotiating annual promotional
agreements and contracts.
• Design and implement audience surveys, coordinate audience participation, and on-site
marketing activities at theater and other events.
• Work with other departments to plan and organize special events and campaigns.
• Other duties as assigned and necessary in order to fulfill the mission of the Washington
Center.

Supervisory Responsibility
This position may manage employees or contractors who provide marketing support. The
Marketing & Sales Director is responsible for hiring/contracting and performance management
of marketing support staff.
Position Type and Expected Hours of Work
This is a full-time, exempt position. Office hours are Monday through Friday, 9:00 a.m. to 5:00
p.m. Due to the nature of our business, weekend and evening hours are frequent throughout
the year.
We encourage staff to plan their weekly hours appropriately.

Preferred Education, Experience and Skills
1. Bachelor’s degree in sales, marketing or business administration or related field and/or
2. Three (3) years of marketing and sales experience
3. Experience managing a marketing team
4. Experience with digital marketing with Knowledge of Google Business, Grants, and analytics
5. Capable of balancing multiple priorities effectively
Compensation and Benefits Salary starts at $63,000 with additional compensation negotiable
depending on experience. Health benefits. Up to 3% IRA Match after one year of employment.
Required Materials Interested candidates should submit cover letter, résumé, two sample
successful sales campaigns from your portfolio, and three references to Jill Barnes
jbarnes@washingtoncenter.org. References will not be contacted without prior approval of the
candidate.

To learn more about the Washington Center for the Performing Arts, please visit: About Us